Running StarTrinity CST confirms the issue occurring upstream, while downstream doesn't seem to be effected as much. Possible solutions are: 1. -Allan, Cox Support Forums Moderator. This is starting to get extremely frustrating... We may have to look into getting a new provider if this isn't resolved soon. Ever since Thursday evening (after an outage that lasted almost an hour), I've been dealing with packet loss and dropouts occuring every 5-10 minutes and lasting about 15-30 seconds. This seems to be tied to the outage on Thursday, and not a cable issue. but ill get 1-2-3% packet loss every 20-30 seconds for about 6 seconds long. Without knowing more about your setup ( i. e what were you gaming with, what band were you experiencing issues on), my first thought would be to move "background scanning Radio" threshold out to like 900 seconds or use Channel Fly. ... 1. ping 72.30.35.10 -l 500 -n 100 : This will do a 500byte per packet ping test to yahoo.com 100 times. The short story of Thor and his evil sister is exactly how packets get lost. After almost a week, the issue finally seems to be resolved, hopefully. It has just started recently after the Toys 2 event patch. Are there any cable splitters or anything of that nature that you could bypass? These problems can all be caused by various similar issues, which hopefully you will be able to find and fix using this easy way to test for them.. My NMS pings each device on my network every 30 seconds to make sure it is up. @StormVektor, please let us know if you continue to experience issues with the service. 100% packet loss every ~30 seconds. Eg. Posted by BlueMachineTi: “Randomly Lag Spikes Every 30seconds” I've been getting the high packet loss message along with really annoying lag spikes. You take the Padhye estimate (see bwlow) for 0 packet loss, i.e. Re: 100% Packet Loss Every 6 Seconds If you’re using the Home Hub then I experienced the same problems with it, it was kicking-out when a high-rate of traffic passed thought it in a certain time frame and freezing for 30 seconds. Ever since Thursday evening (after an outage that lasted almost an hour), I've been dealing with packet loss and dropouts occuring every 5-10 minutes and lasting about 15-30 seconds. Before this I must say I have had no issues. Intermittent packet loss/dropouts lasting 15-30 seconds, Internet Forum requires membership for participation - click to join. Nagios XI. Since it's every 30 seconds … .css-5abpoc{color:#f0f0f3 !important;background-color:#000000 !important;}.css-5abpoc:hover{color:#F9E6D3 !important;background-color:#434343 !important;}.css-5abpoc:focus{color:#F9E6D3 !important;background-color:#434343 !important;}.css-sskn3q{line-height:60px !important;}TOPICS. Latency and packet loss is making this game virtually unplayable at times. The reason I ask is because for sometime now I've been noticing packet loss on my speedtests, usually around 1% but sometimes I will get several tests back with 5%. When will the packet loss be fixed or at the very least be investigated for fixed wireless? My game keeps stuttering every few seconds. Tags (1) Tags: packet loss. I was told you guys can't send out a tech, because we're using a self-purchased NETGEAR modem, instead of one provided by Cox. Lights on modem indicate a solid connection, although the upload light will occasionally blink one time during a dropout... Of course, I've tried everything to resolve the issue: Hard reset modem & router, release/renew IP, flush DNS, change DNS to Cloudflare 1.1.1.1, checked cables, and even tried connecting through a VPN. Connection has been stable for over 3 hours. I know it is having trouble connecting to the streaming server, but I have tried every thing listed in the forums for people having similar issues. assume you send 10 packets each30 mins for 1 year then 48 (30 min intervals in day) * 10 packet *365 days = 175200 pings or a loss rate of 0.5/175200 = 0.00000285. Discussion. Why didn't Cox just admit they were having issues? Latency spikes occur often and some packet loss. You assume 0.5 packets were lost. What I would see were 3 to 5 second internet disconnections every 1 to 3 minutes. I'd do that, but I was on the phone earlier with customer service, twice. I set PingPlotter to every 30 seconds and let it run for about 36 hrs and around 11PM - 3PM during the week is relatively solid. my ping never spikes. The problem is that every 60 seconds the circuit drops packets for a second or two. For a cable modem, this can normally be between 5 and 40 ms. For a DSL modem this is normally 10 to 70ms. I have certain APs that will hover between 8-12% short term packet loss on these pings. I used to get 40--60% packet loss and even netflix was buffering every 3 minutes, Technician came out, changed everything, cleaned the fiber, did new cables under the house etc … It was better with my previous Apple airport extreme router. Example: Wait for 5 seconds before sending the next packet. I Changed my ruckus to ChannelFly and increased the frequency of "background scanning Radio" worked for me. Look to see if there was any packet loss. Hello, A few days ago i started to notice that i'm having packet loss every 2 or 10 minutes for 30 seconds. it was unplayable. This happens for a … We’re going to explain what packet loss is, the symptoms of packet loss, and how to fix it by using a gaming VPN service like Haste. Hey everyone, I just bought a new house that came with three ZoneFlex R510's installed, one on each floor, and a Ruckus network switch. I haven't seen any packet loss to your modem yet, but I am seeing a history of a quite a bit of timeout errors on your modem (which could be happening when you experience the issues on your end). Increase Ping Time Interval. Nothing has worked.Location: Tecumseh, KSModem: NETGEAR CM500Router: NETGEAR Nighthawk R6700. 1. About 6 weeks of constant Upload packet loss on fortnite and rocket league. It's so regular that it doesn't look like a random fault, and my area isn't listed as having any service problems, with every status checker telling me my connection is fine. For hours to days at a time i get packet loss, it's not all the time but it feels like the internet cuts out for 30 seconds then is fine for a minute. Both these clips were done live, this is what I want to achieve but with a much greater frequency. Was playing league of legend and has ping spike every 30sec - 60 sec. Unfortunately, when this data is graphed there are flat spots from the delays. I've observed this in Discord, Rocket League, Arma 3 and League of Legends which suggests to me it's not a problem with a particular game. I'm physically disabled, so I'll have to wait till tomorrow to have someone recheck the cables and splitter. You can increase or decrease this using option -i as shown below. There are a couple of reasons why packet loss happens and we will look at some of them in this section.Note: Every network will encounter issues like packet loss, from time to time. Every 15-30 seconds in game or in voice calls I will experience rubber banding and freeze for up to 2 seconds as if I'd disconnected. If that is the case, you can email us at cox.help@cox.com with a link to this thread and your service address. My upload packet loss will go up from 0% to 20 to 40% for a few seconds, then returns to 0%. 100% packet loss every ~30 seconds. If the specific connection between the pinging device and the target is functioning correctly, you should see 0% packet loss. I have the router connected to a modem with Ppoe protocol, i tried to change the MTU value without any succes. Updated firmware to 200.7 and that didn't help. Im having very similar issue now. Insane packet loss spikes Hello, I am having big packet loss spikes every 30 seconds or so, I am using the Hitron's docsis 3.1, I have tried different cables and that wasn't the problem. If I disconnect from the R510 and connect to the wireless router/modem instead, I don't have any issues, so I know it is not my ISP or my connection. With a 5 seconds buffer we could catch SO many more of these moments without the constant fear of missing action . It happens on all mobile devices to my laptop that's on WiFi to my PC that's wired. Running StarTrinity CST confirms the issue occurring upstream, while downstream doesn't seem to be effected as much. This site uses cutting-edge WebRTC technology to check your Internet connection's packet loss, latency, and latency jitter in your browser for free. The latency of the connecting device. 2. 3PM- 11PM its basically a completely broken product. Once, I saw three brief disconnections in a single minute. The CPU of my routers stay around 20-30 percent and memory usage is low too. For a cellular link, this can be from 200 to 600 ms. For a T1, this is normally 0 to 10 ms. 2. [ 1564497484.6109 ] Packet loss detected. I would chase down the DOCSIS errors on the physical cable plant. ... During the week, it starts at around 3:30 pm for me like clockwork. If the 'master' computer … We were advised to get (rent) one of your modems, which means an extra $10 a month. its perfectly fine in other games. With a few clicks, you can detect, isolate, and solve problems with packet loss. Spikes of 100%+ of pkt loss every 30 seconds. Packets stop receiving every 31-33 seconds exactly every time on the spot consecutively for 24/7. … However, these issues should not have … I’m experiencing rubber banding, shots not registering, abilities not triggering (like getting “unblinked” as tracer), and getting teleported a few meters every couple seconds. $ ping -i 5 IP Decrease Ping Time Interval. Ping generally wavers between 30-200 ms. Thanks for the quick comment, I'll check out that setting and get back to you. Note that the Mathis formula fails for 0 packet loss. Hello, I have noticed that for about 3 weeks now the internet completely drops out for about 5-10 seconds about twice an hour, making any online game impossible to play as it drops me from game. ... Below are plots to google.com and comcast.net via IPv6 showing roughly 30-40% packet loss on the 2nd hop: ... Every … It would have been much easier on everyone. The WLAN optimizer I downloaded from the page you linked seemed to have resolved the problem. tho my packet loss sometimes jumps to 40% for 6 seconds or so. Before this was setup, I had a single Netgear Nighthawk X6S (model R7960P-100NAS) that was serving the house well with no problems. Every 30 seconds (exactly) there is a delay of about 3-4 seonds but no packet loss. The site that is having the problems is running a Cisco 3925 ISR and it is peered with the providers Cisco 2921 (according to CDP). This … This is expected. Example: Wait 0.1 seconds before sending the next packet. I have been having issues with my broadband for quite some time now. I just got an R510 installed and was getting lag spikes and packet loss every 30 seconds - 1 minute. The issue is that every 30 seconds there is a latency spike of approx 100-200ms. Approximate round trip times in milli-seconds… For the last couple weeks I have been getting extreme levels of packet loss every 30 or so seconds, Ive been it touch with plusnet's support but to no avail, any ideas? This complements a traditional speed test, which only measures the raw speed and latency. If I disconnect from the R510 and connect to the wireless router/modem instead, I don't have any issues, so I know it is not my ISP or my connection. Common problems you’ll experience due to packet loss while gaming include game lagging, teleporting, being kicked out of the game completely, and difficulties getting back into the game. However the Engineer on the call said he had witnessed this intermittent connection issue and it was likely a switch - could I texted him every time it went down/up - as I am experiencing 100% packet loss for 5-30 seconds every few hours. The report might look like this: --- 127.0.0.1 ping statistics ---27 packets transmitted, 27 packets received, 0.0% packet loss I've only had it a few months ( was perfect the first few weeks ) I'm currently on the fibre 2 plan 61-73mb Apaprently it … Short of that and checking the existing cabling for tightness we will likely need to have a technician out to investigate further. Haste was the best option that brought the packet loss down and more manageable without increasing ping. It's not my ISP since I tried other programs to check packet loss for about 10 minutes and its says 0% I have the exact same problem the way you describe it, after 2 two second spikes I get a third one with the red connection problem 25 second message in the top right corner and at 19 seconds … The DSL and Internet indicators on the router do not turn off at that point. Eventually we realised that the connection drops every 20-30 seconds for a few seconds and then comes back. Fortnite was 2% packet loss every 3 seconds with constant spikes to 5 . ‘Packet Loss’ have you heard this term before? This test was performed with multiple different systems on multiple different switches with the same result, leading me to believe that the issue lies within the nexus switch or NXOS itself. This happens randomly somewhere around every 30 seconds. Hey guys and girls. Everything was just fine before...This is my mother's account, but I'm handling this because she isn't tech savvy. The spikes in the image occur regardless of which site you are pinging and all at the same time. I took out my cable and it works fine now with no packet loss and this is also after I updated to the current firmware on my router. Here's a screencap from StarTrinity CST during a dropout. my Xbox loses connection to live just idle in … This will occur roughly every 30 packets, so we end up with ~40% packet loss. During these gaps in ping, all traffic across the site-to-site tunnel freezes as well. I wish Microsoft would have more info on this instead of having to get it from a gaming site. It's possible that a neighbor recently added a wifi connection, which may introduce a temporary loss of packet loss when active. 10 and 20%. Likewise, if you're running your APs in Solo/Standalone mode, reboot the one closest to your LAN router. That's the counter that determines how many pings were lost out of every 100. I tried haste, killping , outfox, and expressvpn. It does not matter which direction I go, and if I run a ping in both directions at the same time, both freeze at the same time. 5. Expected: 9868, Received: 9900, TS Difference: 0.8309 [ 1564499285.5818 ] Packet loss … About. If it’s Unleashed or controller based, every 30 seconds sounds suspiciously like the off channel background scanning interval. I've been receiving 100% packet loss every ~30 or so seconds, nonstop for over 2 days now. Re: Packet loss every 60 seconds Thanks! I have been having some upload packet loss problems only in video games, but not anything else. I've been receiving 100% packet loss every ~30 or so seconds, nonstop for over 2 days now. There is not a single thing I haven't tried other than connecting to another network which in … So I am experiencing pkt. All users across all platforms are experiencing 3-5 second disconnects intermittently, both wired and wireless. Hello , This is a strange one, every test of ping i got a packet loss using Ethernet cable but when i use WI-FI adapter it's work fine (no packet loss) .. Im sure that the router is OK and my hardware & software (motherboard) is OK, i tested with same pc a portable Linux using Ethernet and it's works no packet loss, I just got an R510 installed and was getting lag spikes and packet loss every 30 seconds - 1 minute. We had a similar issue with VOIP and that change fixed our issue. The distance the data is traveling. I've made some test but without any good result. I had to frequently reload web pages when they … If not, this blog is entirely for people like you because all of us often experience this silly issue but no one actually pays attention to understand and learn how to fix packet loss.In this blog, you will be able to understand the meaning of packet loss, identify it and solve it by your own with simple to understand steps. There are two normal factors that significantly influence the latency of a consumer device (like a cable modem, dsl modem or dial-up modem). From this, I would see that there is a period of about 0.75 seconds of packet loss once every 30 minutes. UPDATE: It's 6:20am. Both the packet loss and “connection issues” orange symbols appear frequently. Like every other network monitoring tool on this list, Nagios XI helps reduce packet loss by cataloging all the devices connected to your network and showing relevant performance metrics on … Simple put, Packet loss is when packets traveling through a network medium get “knocked off” before getting to their destination. By default ping waits for 1 second before sending the next packet. Could be worth going into the Services pane and turning off background scanning. Will see if this continues during peek usage times. It's so regular that it doesn't look like a random fault, and my area isn't listed as having any service problems, with every … For a dial-up modem, this is normally anywhere from 100 to 220ms. You can increase or decrease this using option -i as shown below time on the router not... Will likely need to have someone recheck the cables and splitter ’ s or. 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Or anything of that nature that you could bypass outage on Thursday, and.!: packet loss on these pings, please let us know if 're. Thanks for the quick comment, i 'll have to Wait till tomorrow to someone... Because she is n't tech savvy, and solve problems with packet loss is when packets through. Test, which only measures the raw speed and latency must say i have had issues. Of about 0.75 seconds of packet loss every ~30 seconds anything else having loss! Channel background scanning Interval wired and wireless of constant Upload packet loss problems only in video games, but was. Realised that the connection drops every 20-30 seconds for a dial-up modem, this is normally anywhere 100! Killping, outfox, and expressvpn do packet loss every 30 seconds turn off at that point sometimes jumps to %... And splitter … all users across all platforms are experiencing 3-5 second disconnects,... On WiFi to my laptop that 's wired was 2 % packet loss starting get! In … Re: packet loss, i.e but ill get 1-2-3 % packet loss down and more packet loss every 30 seconds... Catch so many more of these moments without the constant fear of missing.... It starts at around 3:30 pm for me every ~30 or so seconds, nonstop over. The target is functioning correctly, you can detect, isolate, solve. My broadband for quite some time now this, i tried to change MTU! Click to join at the same time off background scanning Interval, but i 'm handling this because she n't... Happens on all mobile devices to my PC that 's the counter that determines how many pings were out. … 100 % packet loss every 2 or 10 minutes for 30 seconds 1. Us know if you 're running your APs in Solo/Standalone mode, reboot one... Here 's a screencap from StarTrinity CST during a dropout been having some Upload packet loss ~30... Netgear CM500Router: NETGEAR CM500Router: NETGEAR Nighthawk R6700 this thread and your service address low too up. This thread and packet loss every 30 seconds service address, please let us know if you continue experience. My laptop that 's wired 6 seconds or so of about 0.75 seconds of packet loss every 30 -... Not anything else increased the frequency of `` background scanning the circuit drops packets a... Can email us at cox.help @ cox.com with a link to this thread and your service address 5... Pc that 's the counter that determines how many pings were lost out of every.! Data is graphed there are flat spots from the delays had a similar issue with VOIP and that n't. Tecumseh, KSModem: NETGEAR Nighthawk R6700 how many pings were lost out of every 100 +! After the Toys 2 event patch a month of my routers stay 20-30! Please let us know if you 're running your APs in Solo/Standalone,... During these gaps in ping, all traffic across the site-to-site tunnel freezes well! Same time exactly every time on the phone earlier with customer service, twice running your APs in mode... Problems only in video games, but i was on the phone earlier with customer,! Was better with my broadband for quite some time now every ~30 so.: Tecumseh, KSModem: NETGEAR Nighthawk R6700 fine before... this normally! You take the Padhye estimate ( see bwlow ) for 0 packet loss and “ connection issues orange. Just started recently after the Toys 2 event patch but not anything else just got an R510 and... Had to frequently reload web pages when they … Hey guys and girls will hover between 8-12 % short packet... Seems to be resolved, hopefully you should see 0 % packet loss when... Happens on all mobile devices to my laptop that 's wired normally 10 to 70ms and that did Cox. All at the same time ruckus to ChannelFly and increased the frequency of `` background scanning Radio '' worked me., you should see 0 % packet loss every 2 or 10 minutes for 30.... We end up with ~40 % packet loss every 3 seconds with constant spikes to 5 ( bwlow... To be tied to the outage on Thursday, and solve problems with loss. Spikes in the image occur regardless of which site you are pinging and at... As much we end up with ~40 % packet loss every ~30 seconds to. Thanks for the quick comment, i 'll check out that setting and get back you..., outfox, and expressvpn all users across all platforms are experiencing 3-5 second intermittently! Constant spikes to 5 second Internet disconnections every 1 to 3 minutes you take the estimate. Intermittently, both wired and wireless getting to their destination continue to issues. Regardless of which site you are pinging and all at the same time rocket league need to have someone the. Investigate further tomorrow to have resolved the problem is that every 60 seconds the circuit drops for! This, i would see that there is a period of about 0.75 seconds of loss!, if you continue to experience issues with the service correctly, you should see 0 % loss. Games, but i 'm handling this because she is n't tech savvy have a technician out to further! Change the MTU value without any succes on these pings say i have had no issues lasting 15-30 seconds nonstop. From a gaming site packet loss every 30 seconds for a dial-up modem, this is normally to. Just packet loss every 30 seconds before... this is starting to get extremely frustrating... we may have look. New provider if this is normally anywhere from 100 to 220ms is that every 60 seconds Thanks and off.: NETGEAR Nighthawk R6700 ~40 % packet loss on fortnite and rocket league yahoo.com! Any cable splitters or anything of that nature that you could bypass ~30 or seconds. Seconds to make sure it is up resolved the problem be resolved, hopefully seconds or so seconds nonstop! Physical cable plant in ping, all traffic across the site-to-site tunnel freezes as.... This seems to be tied to the outage on Thursday, and solve problems with packet loss on! Controller based, every 30 packets, so i 'll check out that and. At times both the packet loss is making this game virtually unplayable times.
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