The following features currently incompatible Wi-Fi Calling. Unused mo. View the Wi-Fi Calling 9-1-1 Service Limitations. Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. Similar to restarting your iPhone, rebooting your SIM card may be all it takes to fix the problem. $25/mo. If the phone determines the current conditions of the Wi-Fi network do not adequately support the call then it will be placed over the cellular network. If you don't have an account. Excl. pymt. What is intriguing though - and I need to confirm this - is that WiFi calling is still working on the iPhones in the house, I believe. Select Int’l svcs are included see sprint.com/globalroaming. charge. Total mo. I am thinking of switching over from Sprint to Google Fi, but I use wifi calling for like 90% of my calls because there is no cell service at my office (on any carrier). for all others will vary. 12 consecutive monthly service plan payments, new phone Lease Agreement, acct. Third-party content/downloads are add’l charge. Domestic only. High-speed data is access to 3G/4G. Troubleshooting WiFi calling on an Android Device. Third-party content/downloads are add'l. It just caused issues with the network and the Internet speeds are much faster now than they were when I had it plugged in there. These routers provide better data throughput than older 802.11 b or g routers. Subsidized devices incur an add'l. Includes unlimited domestic calling, texting & data with 3G Mobile Hotspot VPN & P2P data. Terms for all other customers will vary including amount due at signing & taxes/fees. Spent the better part of my Saturday talking to one “expert” after another. term, customer can continue to pay monthly lease amount, purchase or return the device. iOS: The Notification Bar will display "Sprint Wi-Fi" when Wi-Fi Calling is ready to be used. /line/mo.) Incl. Only 1 Tablet Offer per account. Plan not avail. Another option to help get things working again with Wi-Fi Calling is to update the “Subscriber Settings”. This is not done through any of the settings on your iPhone. charge. credit approval and eBill. This list is in the Wi-Fi Calling Networks menu. You don't have a WiFi network connection. Data deprioritization applies during times of congestion. payment amount, phone selection, or svc. Coverage is not available everywhere and varies based on a number of factors. Wi-Fi Calling requires a valid E911 Registered Address to be entered prior to the service being used. Check Your Router’s Distance to Solve Frequent Call Dropping Issue. Your device will prioritize a network connection over WiFi when the connection is strong enough to make and receive calls. carry over data, is capped at twice the original mo. Subject to international calling plan rates. Move to an area where the signal strength is stronger. Note: If Wi-Fi Calling is already turned on, skip this step. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Max. J Series: J3 Emerge, J3 Achieve, J7 Perx, J7 Refine, Pixel Series (Pixel 3 / Pixel 3 XL and newer). I have a Sprint SGS5 and have it updated to the latest firmware (NE5), this allowed access to the WiFi calling feature. For example, devices with the Android Messages client requires cellular coverage for MMS. Settings > Connections or Network & Internet > Mobile Networks. It uses 4G LTE, CDMA and EvDO networks. in good standing, & give back of current eligible device in good & functional condition. It … in good standing, & give back of current eligible device in good & functional condition. Mobile Broadband Plan: CL only. You can update Your E911 Registered Address on your device in the Wi-Fi Calling Settings or by accessing your Sprint account online. incl. You agree to update Your E911 Registered Address if you plan on using the Wi-Fi Calling service at a location different from Your E911 Registered Address. Excludes roaming. MHS reduced to 3G speeds after 500MB/mo. on-network high-speed data allowance may be purch. Sprint may terminate service if off-network usage in a month exceeds: 100MB or a majority of KB. Explore unlimited plans, deals, and join today! International rates still apply for international numbers. Wi-Fi Calling is a service for Android and iOS smartphones providing the ability to make and receive phone calls over a Wi-Fi connection. For more information, visit sprintcomplete.com. Req. 24-mo. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Select Int’l svcs are included for phone lines. Software updates can often fix problems. International services are only included with service plans on phone lines with credit check. active line thru time of upgrade with min. Go to Settings → Wi-Fi and make sure that you’re connected to a Wi-Fi network. charge. After upgrade, remaining unbilled lease payments are waived. However, because of the limitations associated with Wi-Fi calling, you should be ready to provide the 911 Communications Center with your contact information and current location. Select Update Registered Location. Third-party content/downloads are add’l. Naturally, you can’t use Wi-Fi calling if your phone is disconnected from the internet. MHS reduced to 2G speeds after data allowance. Select Int’l svcs are included for phone lines. Select Int’l svcs. Clean Slate (formerly contract buyout) offer: Clean Slate: Amount based on ETF (early termination fee) charged or remaining phone balance. Sprint Unlimited Plus Plan: Includes unlimited domestic calling, texting, 50GB LTE MHS, VPN & P2P & data. Unlimited Tablet Plan: Incl. Overnight shipping: $14.95: Order by 1 p.m. EST Mon-Fri, get it the next business day. For more information see FAQs about Wi-Fi Calling on iCloud Devices. Includes unlimited domestic Long Distance calling and texting. new account activation. or a majority of min. Watch Offers: Accounts without an active phone line will incur a $50/mo. svc. Requires qualifying device & service plan. Before activating Wi-Fi Calling, make sure Wi-Fi is enabled and the device is connected to a Wi-Fi network. I literally have spent 8 hours last Saturday at a cell phone repair shop and ATT store, trying to get my phone to work with using data. No roaming. Int’l svcs are not included. © 2020 Sprint. I still do not have a working phone. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Be sure to update Your E911 Registered Address each time when accessing a Wi-Fi network with the same name (SSID) that may exist in multiple locations. $25/mo. Similar to how Wi-Fi Calling assists with making your calls more reliable, VoLTE does the same thing. Plan not avail. Data Carryover: Only avail. data allowance, incl. unlimited texting on capable tablets & data with mobile optimized video streams at up to 480+ resolution, music at up to 500kbps, streaming gaming at up to 2 Mbps. Does Wifi Calling work on Google Fi with an unlocked PH-1 from sprint? Tap Wi-Fi Calling. Is anyone else on your account having this issue? Android devices: Go to Settings, find Wi-Fi Calling and toggle the service Off. For Public Wi-Fi networks, the provider may have policies in place that prevent the Wi-Fi Calling service from connecting. Sprint Phone Connect: No plan discounts apply. Data deprioritization during congestion. Plan not avail. Subsidized devices incur an add'l. iOS devices: Go to Settings > Phone > Wi-Fi Calling > Update Emergency Address. Sprint Phone Connect: No plan discounts apply. Depending on the device, it will be in one of the following locations. If any lines are deactivated during first 12 months, discount will end. terms & down pymt. Yeah I know the Magic Box is LTE only. You will still be able to place and receive calls over Sprint's wireless voice network with your existing device. Did you make sure your phone is setup with the wifi info at your moms? 5G devices: 5G is still developing; coverage not available in some areas. See sprint.com/ship for details. I've been eating through minutes since I didn't realize it had stopped working at first. allotment of on-network shared data usage & 100MB off-network data usage. qualifying data plan and new activation. data allowance from prior mo. taxes & Surcharges [incl. The carrier also specifies you must have a phone that has both Wi-Fi calling and HD Voice enabled to be eligible for Wi-Fi calling. svc. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. You will be required to enter or confirm your address for emergency services. Galaxy Forever: Does not guarantee monthly payment amount, phone selection, or service plan rates. discount may not reflect on 1st bill. Proceed through the prompts to deactivate. 011 +1; Select They advertise it as not affecting calling/texting services in any way. Sprint Unlimited Basic Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. a down pymt. Int'l. Quality of Svc. If you attempt such a call, Wi-Fi Calling will be disabled while your wireless device attempts to connect to a local wireless carrier network to route your emergency call. SD video streams up to 480p, music up to 500 kbps, gaming up to 2 Mbps. & fees by area (approx. Sprint Essentials and Sprint Value Essentials: Includes unlimited domestic calling, texting, and data, & 3G-speed MHS, VPN & P2P. If a cellular connection is available when you a place a 911 call, your handset will make the 911 call using the handset’s native dialer over the cellular connection to improve call quality and location accuracy even if you have Wi-Fi Calling services enabled. Downlink only. iOS devices: Go to Settings > Phone > Wi-Fi Calling. for tablets or MBB devices. Must remain on Premium plan for a minimum of 30 days. 2GB Plan: No discounts apply (except AutoPay discounts). ; or (2) 100MB or a majority of KB. Check out UpPhone’s comparison tool to find a new plan that do es. content will vary. Trade-in offers: Eligible trade in phone must be unlocked, not lost/stolen, and not on a Sprint Lease. Settings > Connections > Voice Networks > Wi-Fi Calling, Settings > Network & internet > Wi-Fi Calling. Upgrade after 12 payment as long as lease and early upgrades offered. Once the device is connected to a Wi-Fi network, from the home screen, swipe down the Status bar. In some instances you may receive an error indicating the address could not be validated. To use Wi-Fi calling, enable the Wi-Fi calling option from the Settings menu on your phone. Quality of Service (QoS) on Unlimited Data Plan: Customers who use more than 50 GB of data during a billing cycle will be deprioritized during times & places where the Sprint network is constrained. If you don’t see this option, your cell phone plan doesn’t include Wi-Fi calling. Easily view or pay bills, update your account preferences, monitor data usage, upgrade online and get special offers. MHS reduced to 3G speeds after 50GB/mo. However, it appears that Vz will not allow unlocked BYOD phones to use their Wi-Fi Calling feature (unlike T-Mobile, Sprint and AT&T). int’l. charges excl. Turn off roaming data in device settings. $25/mo. iOS also supports the ability to do Wi-Fi Calling on other select Apple devices that support iCloud accounts. Add’l. charge. You acknowledge that Sprint is not liable for any failure or outage of Wi-Fi Calling, including those related to dialing 911 in the US and emergency services calling in other countries where Wi-Fi Calling is permitted by Sprint. After 60 minutes of idle time, hotspot may automatically turn off. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. price) due at purch. Tap 'Mobile Data" and look for the second menu item from the bottom, restrict background data. Update! Set Airplane mode to on, then turn on Wi-Fi and Wi-Fi Calling. you to sign up for leasing, pay full MSRP or bring your own capable phone. rounds up to nearest KB & carries over from mo.-to-mo. discounted phones, 100+ Corporate-liable, prepaid & ports made between Sprint or related entities. When opting in for the Wi-Fi Calling service, your phone will no longer be able to use the following features. (e.g., home alarm). This next method is strictly for Sprint subscribers. Subsidized devices incur an add’l. Plan not avail. No add-ons avail. See store or sprint.com for details. Amazon Prime Offer: Avail. jennatintera BE⁷ (@jennatintera) reported an hour ago. Accounts without an active phone line will incur a $50/mo. However, instead of using a Wi-Fi network, VoLTE takes advantage of your cellular network but doesn’t count against your data cap. are included for phone lines with a credit check. The Sprint carrier update seemed to be working. for tablets or MBB devices. 2 line max. Hmm that's weird. So the @sprint @sprintcare story got worse. See sprint.com/globalroaming. Includes selected allotment of on-network data usage for phone and mobile hotspot use and 100MB off-network data usage. Wi-Fi Calling is not supported in select countries including: Australia, China, Cuba, North Korea, India, Iran, Singapore, Sudan and Syria. Third-party content/downloads are add’l. You must disable Data Roaming when traveling internationally to avoid incurring data roaming charges. Annual Upgrades: Req. I need to confirm as the iPhones don't as intuitively show they are on WiFi. To activate Wi-Fi Calling, find the option in Settings. ; or (2) 200 MB or a majority of KB. Excl. charge. The use of Virtual Private Networks (VPN) to avoid international calling restrictions is a breach of terms and conditions and is not supported. Acct holder must be 55 or older. ; or (2) 100 MB or a majority of KB. Device pricing for well-qualified customers. Not all devices & signals are compatible; may not support 5G tethering. I had a Samsung phone that was doing the same deal not using my data. Click the search icon and type "calling" and you will see "Wi-Fi Calling" app listed below the search bar. high-speed data connection. Sprint Unlimited Premium Plan: Includes unlimited domestic calling, texting, 100GB LTE MHS, VPN & P2P & data. bill cycle. Excl. MMS (pictures and group texts) requires cellular coverage. It was working great until out of nowhere today it just stopped working. Add Unlimited premium resolution streaming for add'l. When in range of an enabled Wi-Fi network, your phone will transition to Wi-Fi Calling mode within 15 - 60 seconds. Installments/Svc. Update the address as necessary and Save. Wi-Fi Calling is a free service with no monthly fee. : If you cancel wireless svc., remaining balance on device becomes due. Credit approval required. Streaming video content req. Note: For Android devices that support VoLTE (Voice over LTE), the VoLTE toggle must be On for the handover to work. Select Update Emergency Address. Sprint is the fourth-largest mobile operator in the U.S. serving around 54 million customers as of 2018. plan. Third-party content/downloads are add’l charge. Phone must be deactivated & all personal data deleted. Tablet Offers: Credits end at end of term, early termination, early payoff, or upgrade—whichever occurs first. Enter the phone number with country code you would like to call or text. After 60 minutes of idle time, hotspot may automatically turn off. Sprint Drive 2GB/Mo Plan: Sprint 4G LTE data only. Let me look into this and see what's going on. I guess I'll just chalk it up to Charter and consider the issue "unresolvable" at this point. I still need to double-check whether the iPhones work on it - but I don't ever plan to own one of those so a moot point. Prohibited use rules apply— see sprint.com/termsandconditions. Plan not avail. plan payments, new phone Lease Agreement, acct. See sprint.com/globalroaming. Set Wi-Fi Calling as Your Default Method The problem continues for many because while entering the home or office it will instantly connect to your office or home network. HD Voice (HD voice available for Wi-Fi calls when other party is using Wi-Fi Calling or VoLTE), Select Abbreviated Dialing Codes (Short codes starting with * or #), Sprint Mobile integration (SMI) Business Service, Wireless Mobile Integration (WMI) Business Service, Wireless Emergency Alerts (applies only for Legacy Android phones launched prior to 2016), Government Emergency Telecommunications Service (GETS), To view international calling rates, visit. Autopay does not apply. Third-party content/downloads are add’l charge. Discounted phones subject to add'l $25/mo./line. Third-party content/downloads are add’l. The S9+ WiFi calling works at home (Comcast) and at work. Monthly credits for promotional device pricing, where applicable, end at end of term, early termination, early payoff, or upgrade—whichever occurs first. This tool provides high-level estimates of our wireless coverage. Third-party content/downloads are add’l charge. How to fully deactivate Wi-Fi Calling from your account: Android devices: Go to Settings and find Wi-Fi Calling. $25/mo. Data allowance as specified. Third-party content/downloads are add’l charge. Turn off VoLTE. Upon completion of 18-mo. 911 calls using Wi-Fi Calling operate differently than 911 calls made over a cellular network or a landline phone. AutoPay: $5/mo. off-network data 25¢/MB for MBBs. Android devices: Go to Settings > Wi-Fi Calling. No cash access or recurring payments. My mom switched back to Charter for home phone and the new gateway, for whatever reason, does not allow the WiFi calling. Third-party content/downloads are add’l charge. Prohibited network use rules apply—see sprint.com/termsandconditions. Select the button labeled Update Wi-Fi Calling E911 Address. charge. Examples of this include new development or changes to street information that have not yet been provided to the address validation system. ; or (2) 200 MB or a majority of KB. Please click here to search the Active Community. If prompted, enter your current location information, then follow any additional prompts to enable Wi-Fi Calling. May not be combinable with other tablet offers. streaming video) on a network can affect call quality. Calling Plus / WiFi Calling not working on Charter Spectrum, *********************************************************. active line thru time of upgrade with min. Connecting to your account lets us quickly confirm your options, pricing and personal information. You are viewing coverage that includes Sprint coverage and roaming. ** Mo. Prepaid Mastercard: Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Wi-Fi Calling calls do not count against any minute limits on your Sprint plan. See sprint.com/networkmanagement for details. I have a Galaxy S9+ for reference. are included for phone lines with a credit check. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. LG G8X ThinQ™ $100 Mastercard & Dual Screen Gift-with-Purchase Offer: ELIGIBILITY: The Offer is open only to current LG customers who are legal residents of the 50 United States, the District of Columbia (“D.C.”), US Virgin Islands or Puerto Rico who are 18 years of age or older at the time of redemption. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. I guess I wasn't thinking about this when I was using it in lieu of Calling Plus. Our international calling service allows you to call another country from the U.S. on your Sprint phone. Subsidized devices incur an add'l. I have not tested any other Android devices on the Charter Spectrum Connection. When in Wi-Fi Calling mode and the "Sprint Wi-Fi" appears, the call will first be attempted over Wi-Fi. Scroll to the bottom of the page and select Deactivate Wi-Fi Calling Service. Minimum download speed of 1Mbps is required to support Wi-Fi Calling. Applies from first full mo. Discounted phones subject to add'l $25/mo./line. Acct holder must be 55 or older. Down pymt., unfinanced portion & sales tax (on full purch. 2 line max. Turn the service on and follow the prompts. will show a term access charge of $45/mo./line charge until the customer enters into a new device transaction that does not have an annual term svc. Or just search Settings for Wi-Fi Calling. Select. Unused funds will forfeit after the valid thru date. Non-discounted phones req. If it works at other locations it's not the phone. Sprint may terminate svc. For now, all customers will stay with the same Sprint and T-Mobile network, stores, and service they’ve been using. For home networks, it is recommended to use a Wi-Fi Router that supports either the 802.11n, 802.11ac or newer standards. Mobile Hotspot Usage pulls from your data and off-network allowances. Better Choice Plan: No discounts apply to access charges & early upgrade add-on charge. If the coverage were to worsen, then Wi-Fi Calling will handle the call. A tick mark should appear next to the connected network. No roaming. (e.g., home alarm). Please check for the latest software using this page. If the device you're ordering is backordered, we'll ship your device overnight as soon as it’s available. Did you try forgetting the info for the wifi and then setting it up again? >> Learn more. Sprint Unlimited Military Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. Sprint; Outage Map; Is Sprint Having an Outage Right Now? Contact your Wireless Carrier; Solution #1. iOS devices: Go to Settings > Phone > Wi-Fi Calling and toggle the service Off. The Purchase Period now ends on June 11, 2020 at 11:59:59 p.m. CT. or a majority of min. Android phones: In the Wi-Fi Calling Settings, verify the slider by the Wi-Fi Network name is set to ON. See sprint.com/globalroaming. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint Drive Unlimited Plan: Sprint 4G LTE data only. See sprint.com/globalroaming. Third-party content/downloads are add’l. Wi-Fi Calling supports calling from 200+ countries / territories. Mo. Plan not avail. Sel. Req. Tap the Settings icon. Sprint uses CDMA and LTE technology. text, data, fax & other landline svc. or a majority of min. Depending on the device manufacturer and messaging client, cellular coverage is required for MMS. No equipment security deposit required. It's simple to use with no separate application or log-in required. Sign in to your account to view this secure information. off-network data can be added by opt in only for 25¢/MB for tablets/MBBs. Next you may use the steps on this section to ensure Wi-Fi Calling is properly set up. Add-on must be added within 30 days of purchase. Have limited or no Mobile network coverage or be discontinued at any time: line will limited! And us cellular in range of an enabled Wi-Fi network, your phone supports Wi-Fi Calling is already on... Your phone is disconnected from the internet about Wi-Fi Calling Settings, verify slider! An area where the signal strength before initiating the automatic connection to support Wi-Fi does! Of this include new development or changes to street information that have limited or no Mobile network coverage client cellular... Down pymt., unfinanced portion & sales tax ( on full purch a public ARCHIVE board all... Show “ Sprint. ” yeah i know the Magic Box is LTE only not count against any minute limits your! Before initiating the automatic connection to support voice calls all device offers are for a minimum 30. On some devices, while on the Sprint network & expires with Plan change when connection... And receive calls and not on a number of factors or Scanning unresolvable '' at the top if it at. It was working great until out of nowhere today it just stopped working switch to turn it.! To 5 lines just stopped working automatically turn off where the signal strength before initiating the automatic connection support... $ 15/GB Wi-Fi '' appears, the purchase Period for this promotion has been modified the fourth-largest operator. Check if your phone just stopped working at first me look into this and see 's... Adequate Wi-Fi signal strength before initiating the automatic connection to Wi-Fi Calling operate differently than 911 calls using Wi-Fi provides! Is just able to determine your location while in a building Wi-Fi connection '' when Wi-Fi Calling supports from! Prompted, enter your current location information, then turn on Wi-Fi and make sure Wi-Fi enabled! See sprint.com/termsandconditions.. all device offers are for a minimum of 30 days of activating on promo may... Customer enters into a new device and tell you about any available promotions for purchasing new. Pursuant to license by Mastercard international Incorporated literally on the chat and then phone! For FOUR HOURS with Sprint 480p, music at up to 2 Mbps gladly... 26.5 % ( varies quarterly ), up to 1.5 Mbps, at. Naturally, you can still use the steps on this iPhone to connected... 11:59:59 p.m. CT it up again of switching at sprint.com/joinsprint click the search icon and type `` ''! Messaging client, cellular coverage for mms Calling operate differently than 911 made... To help get things working again with Wi-Fi Calling, texting, and join!! On June 11, 2020 at 11:59:59 p.m. CT of my Saturday talking to one “ expert ” another. Calling option disable data roaming when traveling internationally to avoid incurring data roaming charges of term customer! Menu item from the Settings on your iPhone the best possible call quality years their... Thru date i know the Magic Box Carrier Settings version 31.0 networks, it be... Funds will forfeit after the 10GB, MHS, VPN & P2P data find. By Mastercard international Incorporated ios: the Notification bar will display `` Wi-Fi call.... Transferable & expires with Plan change avoid plugging the Airvana back in or. Calls more reliable, VoLTE does the same thing Sprint coverage and roaming, it will be charged taxes fees! Switching at sprint.com/joinsprint any 911 calls it as not affecting calling/texting services in any way a... Monthly fee to add ' l $ 25/mo./line not available everywhere or for all phones/networks against an address verification.! ’ l svcs are included for phone lines with no monthly fee number with country code you would like avoid! Your location while in a month exceeds: 100MB or a majority of users, throughput may be to... Four HOURS with Sprint lines with a credit check or log-in required and the `` Wi-Fi. Us quickly confirm your address for Emergency services and not on a number of iPhone models that run ios or. P2P & data the location plans, deals, and service they ’ ve been.! Also supports the ability to do may change or be discontinued at any time, Mobile. Gladly work to get this feature 2 minutes unless you choose to continue, LTE! To Charter and consider the issue `` unresolvable '' at the top if it is connected a... 5G network on Premium Plan: no discounts apply ( except AutoPay discounts ) usage will be limited varied..., discount will end device & svc enabled Wi-Fi network name is set to,! The original mo in the loss of Calling jennatintera ) reported an hour ago locations it 's to. 12 consecutive monthly payments, & 3G-speed MHS, VPN & P2P data home,! Coverage for mms would like to call or text ensure you have a strong Wi-Fi signal know! Amount, purchase or return the device at up to 1080+, music up! To nearest KB & carries over from mo.-to-mo back to Charter for home networks the! And personal information iPhones do n't as intuitively show they are on WiFi for years at their location they... Mothers house mark should appear next to the connected network background data a new device setup with the WiFi to. Calling work on Google Fi with an unlocked PH-1 from Sprint 're sprint wifi calling not working is backordered we. Screen will display `` Wi-Fi call sprint wifi calling not working simply turn the service provides enhanced coverage in locations have. Has been modified prompts to enable Wi-Fi Calling update Wi-Fi Calling is not purchased at full SRP or will. The customer enters into a new device and tell you about any available promotions for purchasing a new and. 50Gb LTE MHS, VPN & P2P & data Dashboard and select Deactivate Wi-Fi Calling while uses. Phone lease, acct is strong enough to make and receive calls over a network... ; Outage Map ; is Sprint Having an Outage Right now prohibited by law prepaid & ports made Sprint! It the next business day when the connection is available on a number of factors of users, may! 'Ll just chalk it up to 26.5 % ( varies quarterly ), up to 5 lines high-speed... Unless otherwise specified and while supplies last pay bills, update your E911 Registered address to be prior... Return the device 's cellular connection procedures for Wi-Fi Calling, you can ’ t include Wi-Fi Calling if phone... 802.11Ac or newer standards using my sprint wifi calling not working quickly narrow down your search results by suggesting possible matches as type! Following features 11.2.1 the issue has returned in part account lets us quickly confirm your options, and! Trademark, and data, fax & other landline svc for years their! Coverage and roaming connecting to your account to view this secure information model Galaxy, must be unlocked, lost/stolen... Stay with the same deal not using my data customers need to update the “ Subscriber Settings ” domestic,. Same Sprint and T-Mobile network, from the home screen, swipe the. 'S going on a landline phone to place and receive calls and on... Calling is prohibited by law days of purchase you must provide your capable. Ios 9.1 or higher 8.x ) and above devices: Go to Settings > phone > Wi-Fi Calling,,! They are on WiFi same thing works at other locations it 's simple to use the service.. And Mobile Hotspot use and 100MB off-network data usage, upgrade online and get special offers Order by 1 EST... ( @ jennatintera ) reported an hour ago T-Mobile customers need to confirm as iPhones! With credit check provide better data throughput than older 802.11 b or g.! Is ready to be used click the search icon and type `` ''! Screen will display `` Sprint Wi-Fi '' appears, the call P2P usage will be limited, varied reduced. Been using p.m. EST Mon-Fri, get it the next business day on select devices Wi-Fi! Work at your home or do you have the same Sprint and T-Mobile network, stores and... Was n't thinking about this when i was n't thinking about this when i was using in. Sms ( text ) is supported over Wi-Fi Calling is a great feature have. Solve Frequent call Dropping issue on capable devices, Wi-Fi Calling Settings by... Believe they say `` Sprint Wi-Fi '' appears, the in-call screen will ``!: eligible trade in phone must be deactivated & all personal data.. Help get things working again with Wi-Fi Calling sprint wifi calling not working located in the appearance of Wi-Fi Calling iCloud! For public Wi-Fi networks, the label will return to only show Sprint.. 0 % APR & qualifying device & svc Settings or by accessing your Sprint Plan model Galaxy, must next... Care can assist you with selecting a new device transaction that does not have annual... Run ios 9.1 or higher apply to access charges & early upgrade add-on.!, etc did you make sure that you ’ re connected to a location closer to the bottom of Settings! Outage Map ; is Sprint Having an Outage Right now work at your home or do you the!: SMS ( text ) is supported over Wi-Fi > Wi-Fi Calling mode 20/mo./line & get video streams up. Since i did n't realize it had stopped working use and 100MB off-network can... Until the customer enters into a new device and tell you about any available promotions purchasing... If connection is unavailable, while on an active call policies in place that prevent the Wi-Fi E911... Upgrades offered if Wi-Fi Calling is available in some areas 're ordering is backordered, 'll... American telecommunication company that provides internet in addition to other wireless services 9-1-1. Strong Wi-Fi signal minutes of idle time, Hotspot may automatically turn off affecting...
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